HelloPingPong Review: Is It Legit or a Scam? (2024 In-Depth Guide)

Written By Alex

For questions, suggestions, or a friendly chat, you can reach Alex at alex (at) beermoneyguides.com.

If you’re looking for ways to earn extra cash from the comfort of your own home, participating in user interviews and product testing can be a great option. One website that promises to connect you with companies in need of user feedback is HelloPingPong (PingPong). But, is it legit or a scam to avoid?

In this review, I will take a closer look at how PingPong works and examine its overall viability as a source of income. I’ll explain how you can earn money on the platform, which payout methods are available, and whether the website is worth investing your time into. Let’s get started!

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What exactly is HelloPingPong?​

HelloPingPong is a platform that connects product owners and design teams with users around the world for the purpose of gathering feedback on products before they are launched. Selected participants may be invited to participate in 1-to-1 video sessions, test products and provide feedback, or share their experiences on a particular topic.

Hellopingpong landing page

How to start earning on HelloPingPong?​

To start earning money on HelloPingPong, you’ll first need to sign up as a tester. At the time of writing this review, you can use your existing Google or Microsoft account for a quicker account creation process, but you can also register using your email address if you prefer. Make sure to select “Sign up as a tester“.

Hellopingpong how to register an account
Select “Sign up as a tester” when registering an account

Next, complete your profile details  The more accurate your information, the more likely you’ll be selected for paid research studies. Please note that one of the requirements to sign up is having a computer/laptop/Mac with a webcam and microphone that can handle video calls + a stable internet connection and Chrome browser. 

How do you earn on HelloPingPong?​

The primary way of earning on HelloPingPong is by participating in various research studies and interviews. Once you have finished setting up your profile, you’ll receive an email invitation when a new study becomes available.

Unfortunately, there is no way to predict when exactly that might happen. It might take weeks or even months to receive your first invitation. 

Once you do, it should look like the example below in your email inbox. Make sure that the “I’d like to receive session invitations (via email)” option is enabled in the notification settings, as otherwise, you will not receive any invitations from HelloPingPong.

Hellopingpong how to earn money
Example of an invitation

To slightly increase your chances of being invited to more studies, you can validate your profile with LinkedIn or Facebook by hovering over your profile picture in the top right corner of the website and then selecting “Validate your profile”. You will then be able to link your social media accounts to your PingPong profile.

Hellopingpong how to validate your profile
Connect your HelloPingPong account with Facebook and LinkedIn

Additionally, you can invite your friends to join PingPong and earn a small referral bonus of €5. Once your friend signs up and completes their first study or interview, you’ll receive the €5 bonus. There’s no limit as to how many people you can invite, so this can be a decent way to make a small amount of additional cash on the platform if you know someone who would be interested in participating in interviews and studies. 

Hellopingpong referral program
Invite your friends to the platform for extra income

How much money can you earn?​

When it comes to potential earnings, then you can earn between €10 to €100 per hour for participating in video interviews and user tests. This will vary from study to study and not all of them pay the same amount (you can see from the email example that the compensation offered for my study was €30 per hour). Keep in mind that studies are not always available, so this should not be relied upon as a consistent source of income.

How do you cash out?​

Once you have successfully completed a study, HelloPingPong will automatically send you a payment via PayPal or Wise within a couple of working days (usually 2-3 but could take up to a week). You can edit your payment details by hovering over your profile picture and then choosing the “Edit profile” option. 

Hellopingpong how to withdraw earnings
Payments are done through PayPal and Wise

Frequently Asked Questions (FAQ)​

Is HelloPingPong available on mobile devices?

HelloPingPong does not have a separate application available, but you can access the website via a mobile browser as it is optimized for mobile usage. However, as mentioned previously you will need to own a computer/laptop/Mac with a webcam and microphone to be able to participate in studies and interviews.

Can anyone join HelloPingPong?

Yes, HelloPingPong is available globally, which means that anyone can join the platform, regardless of where they are located in the world. 

Is HelloPingPong safe to use?

Yes, HelloPingPong is entirely safe to use, and the platform does indeed pay you for participating in various studies.

How can you contact support?

If you have any questions or issues, you can reach out to HelloPingPong’s customer support by heading over to their help center at https://www.hellopingpong.com/help-center. 

Hellopingpong how to contact support
Contacting HelloPingPong support

Final Thoughts

So, is HelloPingPong legit or a scam? 

HelloPingPong is a legitimate website where you can earn money by participating in user interviews and product testing. There are no prior requirements to join (apart from owning a computer) and the pay can be potentially very good. However, studies are rare meaning that they cannot be relied upon for consistent income. While I do recommend signing up for HelloPingPong, keep in mind that it can take some time before you’ll receive your first invitation to a study. 

HelloPingPong | Research studies
  • Earning Potential
  • User Experience
  • Payment options


HelloPingPong is a great platform for making money by participating in studies, but it will take some patience before you’ll receive your first invitation.

Many thanks for reading my HelloPingPong review! Should you have any additional questions or concerns please do not hesitate to leave a comment down below. 

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